Customer Service Representative salary in St. Louis, MO
Median pay, St. Louis metro
$45,800/year
about $22.02 an hour full-time
Middle half earns $37,710 – $56,640
Half of customer service representatives in the St. Louis metro area earn more than $45,800 a year and half earn less. That's 2% higher than the national median of $44,770, and ranks #16 of the 30 big metro areas we track for this job.
Pay range
| Percentile | Yearly | Hourly* |
|---|---|---|
| 10th (entry level) | $34,160 | $16.42 |
| 25th | $37,710 | $18.13 |
| Median (50th) | $45,800 | $22.02 |
| 75th | $56,640 | $27.23 |
| 90th (top earners) | $65,620 | $31.55 |
*Yearly pay divided by 2,080 hours (40 hours × 52 weeks), the full-time basis BLS uses.
Is your offer fair?
For a customer service representative job in the St. Louis metro area, here's how an offer compares:
- Below market under $37,710 ($18.13/hr). Fine for a first job in the field, otherwise worth negotiating.
- Typical $37,710 to $56,640 ($18.13 to $27.23/hr). The middle half of what people in this job earn.
- Strong offer over $56,640 ($27.23/hr). Higher than three quarters of workers here.
Before you accept
- Check whether pay includes performance bonuses or depends on metrics like call times.
- Remote customer service roles are common, and also a frequent target for job scams. Never pay for equipment up front.
- Ask about scheduling: rotating shifts, weekends and holidays are common.
Also watch for the common warning signs in the posting itself: 15 job posting red flags.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, 2025, St. Louis metro. Occupation: Customer Service Representatives (SOC 43-4051). Figures cover wage and salary workers and don't include bonuses, benefits or overtime.