Customer Service Representative salary in San Francisco, CA
Median pay, San Francisco Bay Area (SF/Oakland)
$57,830/year
about $27.80 an hour full-time
Middle half earns $47,070 – $70,990
Half of customer service representatives in the San Francisco Bay Area (SF/Oakland) area earn more than $57,830 a year and half earn less. That's 29% higher than the national median of $44,770, and ranks #2 of the 30 big metro areas we track for this job.
Pay range
| Percentile | Yearly | Hourly* |
|---|---|---|
| 10th (entry level) | $42,390 | $20.38 |
| 25th | $47,070 | $22.63 |
| Median (50th) | $57,830 | $27.80 |
| 75th | $70,990 | $34.13 |
| 90th (top earners) | $84,780 | $40.76 |
*Yearly pay divided by 2,080 hours (40 hours × 52 weeks), the full-time basis BLS uses.
Is your offer fair?
For a customer service representative job in the San Francisco Bay Area (SF/Oakland) area, here's how an offer compares:
- Below market under $47,070 ($22.63/hr). Fine for a first job in the field, otherwise worth negotiating.
- Typical $47,070 to $70,990 ($22.63 to $34.13/hr). The middle half of what people in this job earn.
- Strong offer over $70,990 ($34.13/hr). Higher than three quarters of workers here.
Before you accept
- Check whether pay includes performance bonuses or depends on metrics like call times.
- Remote customer service roles are common, and also a frequent target for job scams. Never pay for equipment up front.
- Ask about scheduling: rotating shifts, weekends and holidays are common.
Also watch for the common warning signs in the posting itself: 15 job posting red flags.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, 2025, San Francisco Bay Area (SF/Oakland). Occupation: Customer Service Representatives (SOC 43-4051). Figures cover wage and salary workers and don't include bonuses, benefits or overtime.