Customer Service Representative salary in Atlanta, GA
Median pay, Atlanta metro
$42,710/year
about $20.53 an hour full-time
Middle half earns $35,710 – $49,620
Half of customer service representatives in the Atlanta metro area earn more than $42,710 a year and half earn less. That's 5% lower than the national median of $44,770, and ranks #25 of the 30 big metro areas we track for this job.
Pay range
| Percentile | Yearly | Hourly* |
|---|---|---|
| 10th (entry level) | $30,220 | $14.53 |
| 25th | $35,710 | $17.17 |
| Median (50th) | $42,710 | $20.53 |
| 75th | $49,620 | $23.86 |
| 90th (top earners) | $62,030 | $29.82 |
*Yearly pay divided by 2,080 hours (40 hours × 52 weeks), the full-time basis BLS uses.
Is your offer fair?
For a customer service representative job in the Atlanta metro area, here's how an offer compares:
- Below market under $35,710 ($17.17/hr). Fine for a first job in the field, otherwise worth negotiating.
- Typical $35,710 to $49,620 ($17.17 to $23.86/hr). The middle half of what people in this job earn.
- Strong offer over $49,620 ($23.86/hr). Higher than three quarters of workers here.
Before you accept
- Check whether pay includes performance bonuses or depends on metrics like call times.
- Remote customer service roles are common, and also a frequent target for job scams. Never pay for equipment up front.
- Ask about scheduling: rotating shifts, weekends and holidays are common.
Also watch for the common warning signs in the posting itself: 15 job posting red flags.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, 2025, Atlanta metro. Occupation: Customer Service Representatives (SOC 43-4051). Figures cover wage and salary workers and don't include bonuses, benefits or overtime.