Customer Service Representative salary in San Diego, CA
Median pay, San Diego metro
$48,730/year
about $23.43 an hour full-time
Middle half earns $43,800 – $60,280
Half of customer service representatives in the San Diego metro area earn more than $48,730 a year and half earn less. That's 9% higher than the national median of $44,770, and ranks #9 of the 30 big metro areas we track for this job.
Pay range
| Percentile | Yearly | Hourly* |
|---|---|---|
| 10th (entry level) | $37,710 | $18.13 |
| 25th | $43,800 | $21.06 |
| Median (50th) | $48,730 | $23.43 |
| 75th | $60,280 | $28.98 |
| 90th (top earners) | $72,170 | $34.70 |
*Yearly pay divided by 2,080 hours (40 hours × 52 weeks), the full-time basis BLS uses.
Is your offer fair?
For a customer service representative job in the San Diego metro area, here's how an offer compares:
- Below market under $43,800 ($21.06/hr). Fine for a first job in the field, otherwise worth negotiating.
- Typical $43,800 to $60,280 ($21.06 to $28.98/hr). The middle half of what people in this job earn.
- Strong offer over $60,280 ($28.98/hr). Higher than three quarters of workers here.
Before you accept
- Check whether pay includes performance bonuses or depends on metrics like call times.
- Remote customer service roles are common, and also a frequent target for job scams. Never pay for equipment up front.
- Ask about scheduling: rotating shifts, weekends and holidays are common.
Also watch for the common warning signs in the posting itself: 15 job posting red flags.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, 2025, San Diego metro. Occupation: Customer Service Representatives (SOC 43-4051). Figures cover wage and salary workers and don't include bonuses, benefits or overtime.