Customer Service Representative salary in Tampa, FL
Median pay, Tampa metro
$42,660/year
about $20.51 an hour full-time
Middle half earns $36,830 – $47,580
Half of customer service representatives in the Tampa metro area earn more than $42,660 a year and half earn less. That's 5% lower than the national median of $44,770, and ranks #26 of the 30 big metro areas we track for this job.
Pay range
| Percentile | Yearly | Hourly* |
|---|---|---|
| 10th (entry level) | $32,130 | $15.45 |
| 25th | $36,830 | $17.71 |
| Median (50th) | $42,660 | $20.51 |
| 75th | $47,580 | $22.88 |
| 90th (top earners) | $59,550 | $28.63 |
*Yearly pay divided by 2,080 hours (40 hours × 52 weeks), the full-time basis BLS uses.
Is your offer fair?
For a customer service representative job in the Tampa metro area, here's how an offer compares:
- Below market under $36,830 ($17.71/hr). Fine for a first job in the field, otherwise worth negotiating.
- Typical $36,830 to $47,580 ($17.71 to $22.88/hr). The middle half of what people in this job earn.
- Strong offer over $47,580 ($22.88/hr). Higher than three quarters of workers here.
Before you accept
- Check whether pay includes performance bonuses or depends on metrics like call times.
- Remote customer service roles are common, and also a frequent target for job scams. Never pay for equipment up front.
- Ask about scheduling: rotating shifts, weekends and holidays are common.
Also watch for the common warning signs in the posting itself: 15 job posting red flags.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, 2025, Tampa metro. Occupation: Customer Service Representatives (SOC 43-4051). Figures cover wage and salary workers and don't include bonuses, benefits or overtime.