Customer Service Representative salary in Minneapolis, MN
Median pay, Minneapolis-St. Paul metro
$49,480/year
about $23.79 an hour full-time
Middle half earns $43,870 – $60,520
Half of customer service representatives in the Minneapolis-St. Paul metro area earn more than $49,480 a year and half earn less. That's 11% higher than the national median of $44,770, and ranks #7 of the 30 big metro areas we track for this job.
Pay range
| Percentile | Yearly | Hourly* |
|---|---|---|
| 10th (entry level) | $36,180 | $17.39 |
| 25th | $43,870 | $21.09 |
| Median (50th) | $49,480 | $23.79 |
| 75th | $60,520 | $29.10 |
| 90th (top earners) | $73,920 | $35.54 |
*Yearly pay divided by 2,080 hours (40 hours × 52 weeks), the full-time basis BLS uses.
Is your offer fair?
For a customer service representative job in the Minneapolis-St. Paul metro area, here's how an offer compares:
- Below market under $43,870 ($21.09/hr). Fine for a first job in the field, otherwise worth negotiating.
- Typical $43,870 to $60,520 ($21.09 to $29.10/hr). The middle half of what people in this job earn.
- Strong offer over $60,520 ($29.10/hr). Higher than three quarters of workers here.
Before you accept
- Check whether pay includes performance bonuses or depends on metrics like call times.
- Remote customer service roles are common, and also a frequent target for job scams. Never pay for equipment up front.
- Ask about scheduling: rotating shifts, weekends and holidays are common.
Also watch for the common warning signs in the posting itself: 15 job posting red flags.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, 2025, Minneapolis-St. Paul metro. Occupation: Customer Service Representatives (SOC 43-4051). Figures cover wage and salary workers and don't include bonuses, benefits or overtime.