IT Support Specialist salary in New York, NY
Median pay, New York metro
$75,690/year
about $36.39 an hour full-time
Middle half earns $59,900 – $95,270
Half of it support specialists in the New York metro area earn more than $75,690 a year and half earn less. That's 22% higher than the national median of $61,860, and ranks #7 of the 30 big metro areas we track for this job.
Pay range
| Percentile | Yearly | Hourly* |
|---|---|---|
| 10th (entry level) | $47,600 | $22.88 |
| 25th | $59,900 | $28.80 |
| Median (50th) | $75,690 | $36.39 |
| 75th | $95,270 | $45.80 |
| 90th (top earners) | $117,080 | $56.29 |
*Yearly pay divided by 2,080 hours (40 hours × 52 weeks), the full-time basis BLS uses.
Is your offer fair?
For a it support specialist job in the New York metro area, here's how an offer compares:
- Below market under $59,900 ($28.80/hr). Fine for a first job in the field, otherwise worth negotiating.
- Typical $59,900 to $95,270 ($28.80 to $45.80/hr). The middle half of what people in this job earn.
- Strong offer over $95,270 ($45.80/hr). Higher than three quarters of workers here.
Before you accept
- Help desk roles are often tiered (Tier 1, 2, 3). Higher tiers pay more, so check which one this is.
- Certifications like CompTIA A+ or Network+ can help you start higher and move up faster.
- Ask about shifts and on-call duty, since support often covers evenings and weekends.
Also watch for the common warning signs in the posting itself: 15 job posting red flags.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, 2025, New York metro. Occupation: Computer User Support Specialists (SOC 15-1232). Figures cover wage and salary workers and don't include bonuses, benefits or overtime.