IT Support Specialist salary in the United States
National median pay
$61,860/year
about $29.74 an hour full-time
Middle half earns $49,000 – $79,040
National pay range
| Percentile | Yearly | Hourly* |
|---|---|---|
| 10th (entry level) | $40,980 | $19.70 |
| 25th | $49,000 | $23.56 |
| Median (50th) | $61,860 | $29.74 |
| 75th | $79,040 | $38.00 |
| 90th (top earners) | $100,540 | $48.34 |
*Yearly pay divided by 2,080 hours (40 hours × 52 weeks), the full-time basis BLS uses.
Pay by city
Highest median pay: Sacramento ($106,040). Lowest of the cities we track: Las Vegas ($53,780).
| Metro area | Median | Middle half |
|---|---|---|
| Sacramento, CA | $106,040 | $82,020 – $122,750 |
| San Jose, CA | $93,590 | $74,890 – $115,300 |
| San Francisco, CA | $89,440 | $71,840 – $106,900 |
| Seattle, WA | $78,330 | $62,130 – $98,900 |
| Washington, DC | $77,860 | $61,470 – $97,070 |
| Boston, MA | $77,850 | $61,620 – $94,380 |
| New York, NY | $75,690 | $59,900 – $95,270 |
| Denver, CO | $75,480 | $60,650 – $94,510 |
| Los Angeles, CA | $75,070 | $61,520 – $95,120 |
| San Diego, CA | $74,020 | $60,620 – $86,220 |
| Portland, OR | $65,880 | $58,160 – $81,050 |
| Minneapolis, MN | $64,890 | $57,450 – $79,640 |
| Baltimore, MD | $62,950 | $50,230 – $79,230 |
| Phoenix, AZ | $62,310 | $50,130 – $77,620 |
| Philadelphia, PA | $62,210 | $49,900 – $78,460 |
| Atlanta, GA | $62,110 | $49,640 – $80,260 |
| Austin, TX | $61,990 | $49,530 – $78,050 |
| Tampa, FL | $61,050 | $48,110 – $78,230 |
| St. Louis, MO | $60,940 | $49,140 – $75,200 |
| Chicago, IL | $60,730 | $47,950 – $78,040 |
| Dallas, TX | $60,710 | $48,830 – $74,590 |
| Miami, FL | $60,500 | $47,350 – $76,140 |
| Charlotte, NC | $60,220 | $49,180 – $75,540 |
| Houston, TX | $59,250 | $46,990 – $74,960 |
| Detroit, MI | $59,040 | $47,310 – $75,540 |
| Pittsburgh, PA | $59,010 | $47,120 – $73,260 |
| Nashville, TN | $58,960 | $49,030 – $72,560 |
| San Antonio, TX | $57,400 | $46,900 – $71,540 |
| Orlando, FL | $54,430 | $46,490 – $70,290 |
| Las Vegas, NV | $53,780 | $45,750 – $64,450 |
Pay depends a lot on location, so compare an on-site job with its local figures. For fully remote jobs, national pay is usually the fairest comparison.
🏆 Best paying cities for it support specialists, after cost of living →
Is your offer fair?
$
- Below market under $49,000 ($23.56/hr). Fine for a first job in the field, otherwise worth negotiating.
- Typical $49,000 to $79,040 ($23.56 to $38.00/hr). The middle half of what people in this job earn.
- Strong offer over $79,040 ($38.00/hr). Higher than three quarters of workers here.
Before you accept
- Help desk roles are often tiered (Tier 1, 2, 3). Higher tiers pay more, so check which one this is.
- Certifications like CompTIA A+ or Network+ can help you start higher and move up faster.
- Ask about shifts and on-call duty, since support often covers evenings and weekends.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, 2025. Occupation: Computer User Support Specialists (SOC 15-1232). Figures cover wage and salary workers and don't include bonuses, benefits or overtime.