IT Support Specialist salary in Philadelphia, PA
Median pay, Philadelphia metro
$62,210/year
about $29.91 an hour full-time
Middle half earns $49,900 – $78,460
Half of it support specialists in the Philadelphia metro area earn more than $62,210 a year and half earn less. That's 1% higher than the national median of $61,860, and ranks #15 of the 30 big metro areas we track for this job.
Pay range
| Percentile | Yearly | Hourly* |
|---|---|---|
| 10th (entry level) | $42,560 | $20.46 |
| 25th | $49,900 | $23.99 |
| Median (50th) | $62,210 | $29.91 |
| 75th | $78,460 | $37.72 |
| 90th (top earners) | $96,450 | $46.37 |
*Yearly pay divided by 2,080 hours (40 hours × 52 weeks), the full-time basis BLS uses.
Is your offer fair?
For a it support specialist job in the Philadelphia metro area, here's how an offer compares:
- Below market under $49,900 ($23.99/hr). Fine for a first job in the field, otherwise worth negotiating.
- Typical $49,900 to $78,460 ($23.99 to $37.72/hr). The middle half of what people in this job earn.
- Strong offer over $78,460 ($37.72/hr). Higher than three quarters of workers here.
Before you accept
- Help desk roles are often tiered (Tier 1, 2, 3). Higher tiers pay more, so check which one this is.
- Certifications like CompTIA A+ or Network+ can help you start higher and move up faster.
- Ask about shifts and on-call duty, since support often covers evenings and weekends.
Also watch for the common warning signs in the posting itself: 15 job posting red flags.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, 2025, Philadelphia metro. Occupation: Computer User Support Specialists (SOC 15-1232). Figures cover wage and salary workers and don't include bonuses, benefits or overtime.